Refund policy

Last updated: June 2026

Digital Products — No Physical Shipping

All products sold by DigitalBloom are digital downloads. There is no physical shipping involved. You receive instant access to your files immediately after purchase.

Refund Policy

Due to the nature of digital products, all sales are final. We do not offer refunds once a digital file has been delivered or accessed.

However, we will issue a full refund in the following cases:

  • The file is corrupted or cannot be opened
  • You were charged twice for the same order
  • The product was significantly different from what was described

To request a refund under these conditions, contact us at our Contact page within 7 days of purchase with your order number and a description of the issue.

Exchanges

We do not offer exchanges on digital products.

Delivery Issues

If you did not receive your download link after purchase, please check your spam folder first, then contact us and we will resend it promptly.